Privacy policy | Yorvik UPVC Door

Effective Date: 16/10/2024

Yorvic UPVC Door Repair ("we," "us," or "our") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

By using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

When you use our website, we collect the following personal information through our contact form:

Name: To identify and communicate with you.
Phone Number: To respond to inquiries or schedule services.
Message: Any additional information you provide related to your inquiry or request.

2. How We Use Your Information

We use the personal data collected through the contact form for the following purposes:

To respond to your queries, requests, or service inquiries.
To contact you regarding the services you requested or booked.
To provide customer support.

We will not use your data for marketing purposes without your explicit consent, nor will we share your data with third parties for their marketing activities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have provided your consent by submitting your personal information through our contact form.
Legitimate Interest: We may process your data to respond to inquiries and provide services as part of our legitimate business activities.

4. Cookies

Our website uses cookies to enhance user experience and ensure the website functions effectively. Cookies are small text files stored on your device that help us:

Track website traffic and performance.
Recognise your browser when you return to our site.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that some features of the website may not function properly without cookies.

5. Data Storage and Security

We are committed to ensuring that your personal information is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data.
Right to Restriction of Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request that we transfer your data to another organisation or to you.
Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in Section 9.

7. Third-Party Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. However, we may share your data with third parties if required to do so by law or to protect our rights.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Yorvic UPVC Door Repair
info@yorkupvcdoorrepair.co.uk

01904 625 635